Delivery Information

For our full terms and conditions see here

We work hard to ensure that your MIMI Skincare Kit experience is great from the moment you order to the moment you use it. Once you place an order, you will receive an email confirming your transaction and order reference number. If you have any questions or would like further information, please contact us via email at

Delivery Cost
We aim to keep postage and packing costs reasonable. Each delivery cost includes trackable, recorded and signed for delivery of small parcels to UK Mainland and most EU countries. We send products via Royal Mail first class recorded delivery.

Delivery costs depend on the order value: 

Orders up to £35 = £5

Orders between £36 - £70 = £8

Orders between £71 - £140 = £12

Orders between £141 - £175 = £16

Orders between £176 - £210 = £20

Orders between £211 - £300 = £25 

Larger orders can be placed on this website. We will contact you with delivery costs.

Delivery Schedule

  1. Please allow 1 day for order processing.
  2. Most orders are dispatched within 3 to 5 working days. European orders and orders during busy periods can take longer. We will endeavour to keep you up to date with any potential delays.  
  3. All orders are dispatched using first class recorded delivery to ensure safe carriage. You must sign for your order at the point of delivery, or arrange for parcels to be left with a neighbour or in a secure location at the premises, but the responsibility of loss or damage of the parcel will be passed to the person who has requested this.
  4. If an item is out of stock, we will notify you. You can choose to wait, choose an alternative item, or request a refund for that part of your order
  5. Orders shipped to the nominated shipping address that are returned to us as 'un-signed for', can be arranged to be re-shipped. You will be liable for paying the original postage costs again prior to the order being shipped out.
Returns Policy
For information on our returns policy, see here

More information about the EU Distance Selling Directive can be found at: